If you want to sell or gift your Ring Camera, it is essential to transfer it properly to the new owner. This maintains your privacy and allows the new user to use the device fully. In this blog post, we will discuss step-by-step How to Transfer Ring Camera to New Owner.
Why is it important to transfer a Ring camera?
The Ring camera is associated with the original owner’s Ring account. Unless you remove it from your account, no one else will be able to set it up again. If you don’t transfer it properly, the new user won’t be able to use the device, and your video feed may also be affected in the future. For that reason, transferring a Ring camera is so important.
Step-by-Step Guide: How to Transfer Ring Camera to New Owner
1. Remove the Device from Your Ring Account
Steps:
- Open the Ring app.
- Tap the ≡ menu in the top left.
- Go to Devices.
- Select the device you want to transfer.
- Go to Device Settings > General Settings.
- Tap Remove This Device.
- Confirm.
⚠ This will completely disconnect the device from your account, but it won’t delete any videos stored in the cloud.
2. Cancel Ring Protect Subscription
Steps:
- Go to: ring.com/account/subscriptions
- Log in to your Ring account.
- Cancel the subscription for the relevant device.
💡 Subscriptions are linked to your account, not the device. Cancelling will not affect other devices.
3. Factory reset the camera
- Instructions for different models:
- Ring Doorbell: Press and hold the orange setup button of the Ring Doorbell on the back for 15 seconds.
- Stick Up Cam / Indoor Cam: You should hold the setup button for 20 seconds.
🔁 The device will start blinking when it resets, indicating that it is ready for a new setup.
4. Give the device to the new owner
After resetting the device and removing it from the account, give it to the new owner.
Include:
- Camera unit
- Charger or power adapter
- Mounting bracket and screws
- User manual (printed is best)
5. How to set up for the new owner
Instructions for new users:
- Download the Ring app (iOS or Android)
- Create a new account or log in to an existing account.
- Tap Set Up a Device.
- Select the device type.
- Scan the camera’s QR code or enter the 5-digit setup code.
- Add to the Wi-Fi network.
Alternative: Share the camera without ownership
If you don’t want to completely hand over the camera, you can use the Shared Users feature.
Steps:
- Ring app > Select device.
- Go to Device Settings > Shared Users.
- Send an invite with the email address.
🚫 Shared users can’t delete device settings or videos.
Common issues and solutions
- ⚠ Device is still linked to the previous owner
- Solution: Ask the previous owner to manually remove it from the account.
- ⚠ QR code or setup code not working
- Solution: Verify that the device has been reset properly. Scan the code.
- ⚠ Wi-Fi not connecting
- Solution: Move the camera closer to the router, and start the setup again.
Ring Device Transfer Flowchart (Mermaid Diagram)
Graph TD
- A[Current owner removes device] –> B[Cancel subscription]
- B –> C[Factory reset]
- C –> D[Transfer device to new owner]
- D –> E[New owner downloads Ring app]
- E –> F[Complete new setup]
Security checklist for the old owner
- Delete the video from Ring Cloud.
- Unlink Amazon and Alexa integrations.
- Sign out of all devices from the Ring dashboard.
- Revoke third-party access like IFTTT or SmartThings.
Tips for buying and selling used Ring cameras
| Trips | Reason |
| Make sure to reset and unlink the camera
Come with accessories Come with printed instructions |
The new owner will have fewer problems
The complete setup will be easy Helpful for tech-averse people |
Contact Ring Customer Support
If the problem is not resolved:
- Website: support.ring.com
- Phone (USA): 1-800-656-1918
- Live Chat: Available on the official site
❓ FAQs
- Question: Can I give my Ring subscription to someone else?
Answer: No, the subscription is linked to the account, not the device.
- Question: What if the previous owner forgets to remove the device?
Answer: They must remove the device from the Ring app.
- Question: How long does it take to reset?
Answer: Usually, it takes 15–20 seconds to do so.
- Question: Can Ring Support unlink the device?
Answer: No, you can only remove it from the owner’s account.
- Question: Can I use an old Ring camera?
Answer: Yes, if it is removed from the previous owner’s account and reset.
Conclusion:
Handing over your Ring camera is a simple but important process. It protects your privacy and ensures that the new owner doesn’t have any issues using the device. By following the steps above, you can be sure of a safe and proper handover.
Information provided by –
M.K. Alam
Digital Marketer
Digitalmarketeralamctg@gmail.com